Interviewing Users
Steve Portigal teaches how to plan, conduct, and learn from user interviews with care, curiosity, and rigor.
Topics: Design Research, Usability and UX
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Why it matters
Interviewing Users belongs in Design Books because it deepens the research shelf by showing how better conversations produce clearer product insight. It expands the list without duplicating the books already covering the same ground.
Best for
Best for researchers, product designers, and founders; UX designers, product teams, and engineers. The book is useful when you want reference material that improves judgment and gives teams more precise working language.
What you'll learn
You will come away with better questions, interviews, synthesis, and evidence; clearer interfaces and better diagnosis of friction. The value is practical: better critique, better choices, and better follow-through.